The agreement for using Orbit.

These Terms are between you and Orbit ("Orbit," "we," "us"), the company behind chooseorbit.com. By accessing the site or using Orbit, you agree to them. If you use Orbit on behalf of an organization, you confirm you have authority to bind it, and "you" means that organization.

Notices to us go to sam@chooseorbit.com; notices to you go to the email on your account. If you don't agree to these Terms, don't use Orbit.

Orbit is a business service for sales teams with two parts: call coaching and training, and the "ticker" — a prioritization signal that flags which calls are worth a coach's review.

We may add, change, or remove features as the product evolves. If a change is material, we'll give reasonable notice.

• Keep your account details accurate and up to date.
• Safeguard your login credentials.
• You're responsible for activity that happens under your account.
• Tell us promptly if you suspect unauthorized use.

Orbit is for business use by people aged 18 or older.

You own your data. You grant Orbit access only through OAuth tokens or scoped API keys you issue, where you control what we can read and write, and which you can revoke at any time from your own admin panel. Your raw records stay in your own CRM and dialer — we don't build a parallel copy of them. How we handle personal information, including the sub-processors we use, is described in our Privacy Policy, which is incorporated into these Terms by reference.

You're responsible for having the rights and consents to share with us the calls, recordings, and records you connect — including complying with call-recording and consent laws in the jurisdictions where you and the people on your calls are located. You'll use Orbit in compliance with applicable laws.

• Use Orbit for anything unlawful, or to violate anyone else's rights.
• Reverse engineer, copy, or resell the service except as we permit.
• Probe, disrupt, or circumvent the service's security or rate limits.
• Use Orbit to send spam or unsolicited messages.
• Misrepresent your identity or your authority to act for an organization.

Pricing isn't published. The fees, billing schedule, and payment terms for your use of Orbit are set out in the order form or written agreement between you and Orbit.

Except where required by law, and unless that agreement says otherwise, fees are non-refundable and exclusive of taxes, which are your responsibility.

Orbit connects to third-party tools you choose — your CRM, dialer, calendar, and email (for example, Google). Your use of those tools is governed by their own terms, and we're not responsible for them or for what they do with the access you grant them.

Orbit and its software, design, and brand are owned by us. While these Terms are in effect, we grant you a limited, non-exclusive, non-transferable right to use the service. You keep all rights to your data.

If you send us feedback or suggestions, you grant us a non-exclusive, royalty-free license to use them to improve Orbit, with no obligation to you.

Each side may learn non-public information from the other. Both agree to use it only to perform under these Terms and to protect it with reasonable care.

This doesn't apply to information that is or becomes public through no fault of the receiver, was already known to it, is independently developed, or is rightfully obtained from a third party. Where disclosure is required by law, the party compelled will, where lawful, give the other reasonable notice first.

Orbit is provided "as is" and "as available." We don't warrant that it will be uninterrupted or error-free, or that its signals or scores will be accurate or complete.

Orbit supports your judgment; it isn't legal, compliance, or professional advice, and its coaching signals aren't a substitute for your own review. To the fullest extent permitted by law, we disclaim all implied warranties.

To the fullest extent permitted by law, neither party is liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits or lost data, arising out of or relating to the service. Our total liability for any claim relating to Orbit is limited to the amount you paid us for the service in the twelve months before the claim arose.

These limits don't apply to your indemnification obligations under Section 12, either party's breach of Section 09 (Confidentiality), or your obligation to pay fees due under Section 06.

You'll defend and indemnify Orbit against third-party claims arising from your data, your use of Orbit, or your breach of these Terms or of applicable law — including claims that you lacked the rights or consents to share the data you connected.

We'll give you prompt written notice of any such claim, let you control the defense, and cooperate reasonably. You won't settle a claim in a way that admits fault for us or imposes obligations on us without our consent.

We may suspend your access immediately, with notice where practicable, if your use poses a security risk or threatens the service or other customers, if you breach Section 05 (Acceptable use), or if your fees are overdue. We'll restore access once the cause is resolved.

These Terms apply while you use Orbit. Either party may terminate as set out in your agreement, or — absent one — on reasonable notice.

On termination, your right to use the service ends, your integration tokens are revoked, and our access ends; your data continues living in your own systems. Provisions that by their nature should survive — data responsibilities, IP, confidentiality, disclaimers, liability, indemnity, and governing law — survive termination.

These Terms are governed by the laws of the State of Arizona and applicable U.S. federal law, without regard to conflict-of-laws rules.

Before filing anything, both sides agree to first try to resolve disputes informally by reaching out. The state and federal courts located in Maricopa County, Arizona will have jurisdiction, unless your written agreement provides otherwise.

We may update these Terms. We'll post the new version here with a new "Last updated" date, and for material changes we'll give reasonable notice. Continuing to use Orbit after a change means you accept it.

• Order of precedence — if these Terms conflict with your order form or written agreement, that agreement controls for the conflicting term; otherwise these Terms apply.
• Entire agreement — these Terms, your order form, and our Privacy Policy are the complete agreement and supersede prior discussions.
• Severability — if a provision is unenforceable, the rest stays in effect.
• Assignment — you may not assign these Terms without our consent; we may assign to a successor or affiliate.
• Waiver — our failure to enforce a provision isn't a waiver of it.
• Force majeure — neither party is liable for delays or failures caused by events outside its reasonable control.